Back to Sign In
Sign In Help

Having Difficulty Logging In?

If you are unable to access your Parallel account or receive login emails, try these 3 simple solutions.

1. Check Your Spam or Junk Folder

Sign-in emails can sometimes be misrouted by security filters.

  • Search your inbox for emails sent from parallel.coach.
  • Check your Spam, Junk, or Promotions folder.

2. Using a Work or School Email?

Company and university email systems often block emails from external services. If so, ask your IT department to approve our domain:

Domain to Approveparallel.coach

3. Ask Your Coach to Set a Temporary Password

If emails still aren't arriving, your coach can create a temporary password for you directly from their dashboard:

  1. Text or email your coach.
  2. Ask them to set a temporary password for your account.
  3. Your coach will text the temporary password to you.
  4. Sign in at parallel.coach/login using your email and temporary password.
Once signed in, you can update your password anytime in your Account Settings.

Ready to sign in?

Head to the sign-in page to enter your credentials.

Did this guide help resolve your sign-in issue?