Terms of Service

• "Platform" means the Parallel.Coach web application and related services.
• "Coach" means a professional coach who uses the Platform to deliver coaching services to Clients.
• "Client" means an individual who receives coaching services through the Platform.
• "User" means any person who accesses the Platform, whether as a Coach, Client, or in another role.
• "Content" means any data, text, files, information, or materials uploaded, posted, or created on the Platform.
• "Coaching Services" means the professional coaching services provided by Coaches to Clients through the Platform.

2.1 Eligibility. You must be at least 18 years old to use the Platform. By creating

an account, you represent that you are 18 or older.

2.2 Account Creation. Accounts are created through invitation from a Coach or

superadmin. You must provide accurate, current, and complete information during

2.3 Security. You are responsible for maintaining the confidentiality of your

password and for all activities that occur under your account. You must notify us

2.4 Accurate Information. You agree to keep your account information (name, email,

timezone) up to date through your Settings.

3.1 Platform Role. Parallel.Coach provides the technology platform that enables

Coaches and Clients to connect, communicate, and manage the coaching process. We are

3.2 Coach-Client Relationship. The coaching relationship is between the Coach and

the Client. We are not a party to that relationship and are not responsible for the

3.3 Features. The Platform includes tools for scheduling sessions, exchanging

messages, setting goals and actions, completing surveys, sharing documents, and

3.4 Modifications. We may update, modify, or discontinue features of the Platform

with reasonable notice. Material changes will be communicated to users.

As a User of the Platform, you agree to:

• Use the Platform only for lawful purposes and in accordance with these Terms.
• Not misuse the Platform, including attempting to access data not intended for you.
• Not upload or share any content that is unlawful, harmful, threatening, abusive,

harassing, defamatory, or otherwise objectionable.

• Not attempt to disrupt, compromise, or gain unauthorised access to the Platform's

systems.

• Comply with all applicable local, national, and international laws and regulations.

Coaches specifically agree to:

• Maintain appropriate professional qualifications and insurance for the coaching

services they provide.

• Comply with their own professional codes of conduct and data protection obligations.
• Obtain appropriate consent from Clients for any data processing they perform outside

the Platform.

Clients specifically agree to:

• Engage with their Coach in good faith and respect the coaching process.
• Not use the Platform for any medical or therapeutic purposes unless explicitly

agreed with their Coach.

5.1 Our IP. The Platform, including its code, design, branding, and underlying

technology, is owned by PARALLEL DEVELOPMENT LTD. You may not copy, modify, reverse

5.2 Your Content. You retain ownership of all content you create or upload to the

Platform. By using the Platform, you grant us a limited license to store, process, and

5.3 Coach Content. Coaches retain ownership of any templates, notes, or materials

they create on the Platform.

Our handling of your personal data is governed by our Privacy Policy, which forms

• We encrypt all sensitive coaching data at rest using industry-standard encryption.
• We implement Row-Level Security to ensure your data is only accessible to you

and your coach.

• You have the right to access, export, rectify, and delete your data.
• We do not sell your personal data to third parties.

Please read our Privacy Policy for full details.

7.1 Platform. The Platform is provided "as is" without warranties of any kind,

either express or implied. We do not guarantee that the Platform will be

7.2 Liability Cap. To the maximum extent permitted by law, PARALLEL DEVELOPMENT LTD's

total liability for any claims arising under these Terms is limited to the fees paid

7.3 Coaching Services. We are not liable for the quality, outcome, or conduct of

coaching services provided by Coaches through the Platform. Any disputes regarding

7.4 EU Consumer Rights. If you are an EU consumer, nothing in these Terms

limits your statutory rights under EU consumer protection law. You may have

7.5 Nothing in these Terms excludes or limits our liability for death or

personal injury caused by our negligence, fraud, or any other liability that

8.1 By You. You may delete your account at any time via Settings. Your data will

be processed in accordance with our Privacy Policy and Data Retention policy.

8.2 By Us. We may suspend or terminate your access if you breach these Terms,

if required by law, or if your account has been inactive for an extended period.

8.3 Effect of Termination. Upon termination, your access to the Platform will

cease. Coaches and Clients should ensure they have exported any data they wish to

8.4 Survival. Sections 5 (Intellectual Property), 7 (Limitation of Liability),

and 9 (Governing Law) survive termination of these Terms.

9.1 Governing Law. These Terms are governed by the laws of England and Wales.

9.2 EU Consumers. If you are an EU consumer resident in another EU member state,

you may additionally rely on the mandatory consumer protection laws of your country

9.3 Disputes. We encourage you to contact us first at [Company Email]

to resolve any disputes informally.

9.4 Jurisdiction. For UK users, disputes shall be subject to the exclusive

jurisdiction of the courts of England and Wales. For EU consumers, you may also

9.5 Online Dispute Resolution (ODR). EU consumers may use the European

Commission's Online Dispute Resolution platform at https://ec.europa.eu/odr.

We may revise these Terms from time to time. If we make material changes, we will

The current version of these Terms is v1.0, last updated 15th June 2026.

If you have any questions about these Terms, please contact us at:

• Email: [Company Email]
• Data Protection / Privacy: [Company Email]

Company Information:

• Company Name: PARALLEL DEVELOPMENT LTD
• Company Number: 17310661
• Company Type: Private Limited Company
• Incorporation Date: 30 June 2026
• Registered Office Address: Suite A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE